Shipping policy
Shipping Policy
Last updated: April 2026
At Bare Rollz, we aim to get your bamboo toilet paper to you as quickly and sustainably as possible.
Where We Ship
We currently ship within Australia only. We hope to offer international shipping in the future — stay tuned!
Processing Time
Orders are processed within 1–2 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Timeframes
Once dispatched, estimated delivery times are:
- Metro areas: 2–5 business days
- Regional areas: 5–10 business days
Please note these are estimates only and may vary due to carrier delays or circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order size. We occasionally offer free shipping promotions — keep an eye on our website and socials.
Order Tracking
Once your order has been dispatched, you'll receive a confirmation email with tracking details so you can follow your roll's journey. 🎉
Damaged or Lost Parcels
If your order arrives damaged or goes missing in transit, please contact us within 7 days of the expected delivery date at [your email address] with your order number and we'll sort it out promptly.
Eco-Friendly Packaging
True to our values, all orders are packed using plastic-free, recyclable packaging. Because saving the planet shouldn't stop at the product.
Contact Us
📧 support@barerollz.com