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Product FAQ
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A 24-pack lasts roughly 3 months for two people. Each roll has 370 sheets — about double the length of a standard supermarket roll — so you're not restocking every fortnight.
*Friendly Note: The math above is our best estimate based on average daily use, but let’s be real—every household is completely different. Whether you’re a minimalist wiper or a total roll-wrapper, your individual mileage may vary.
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Yes. Our 3-ply rolls are unbleached, fragrance-free, hypoallergenic, and free from harsh chemicals like chlorine and PFAS. Bamboo is naturally smooth and gentle, which makes Bare Rollz a popular choice for sensitive skin and young families.
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Yes. Bare Rollz is septic-safe and biodegradable. Bamboo fibres break down faster than recycled paper, so it's a good fit for septic systems, older Queensland plumbing, and properties on tank water.
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We ship right across Australia! Our shipping rates and delivery times are broken down by region to give you the best possible value:
East Coast Metro Areas ($10 Flat Rate): Delivery takes 1 – 3 business days.
Includes: Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Gympie, Sydney, and Melbourne Metros.
Major Regional Hubs ($20 Flat Rate): Delivery takes 2 – 5 business days.
Includes: Newcastle, Wollongong, Geelong, Townsville, Mackay, Rockhampton, Gladstone, Bundaberg, Hervey Bay, Maryborough, Byron Bay, and surrounding major coastal hubs.
Country & Inland Areas ($30 Flat Rate): Delivery takes 4 – 8 business days.
Includes: Cairns Regional Hub, Canberra/ACT, and deep agricultural or inland regional towns across QLD, NSW, and VIC.
Southern & Western Metros ($45 Flat Rate): Delivery takes 5 – 9 business days.
Includes: Adelaide and Perth Metropolitan areas.
Remote & Outback Australia: Due to specialized freight requirements for deep outback locations and parts of NT/Tasmania, standard checkout delivery is unavailable. Please email our team at hello@barerollz.com with your postcode and order size, and we will happily arrange a custom delivery quote for you!
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Your shipping cost is a fixed flat rate calculated automatically by your postcode:
$10.00 Flat Rate: Brisbane, Gold Coast, Sunshine Coast, Toowoomba, Gympie, Sydney, and Melbourne Metros.
$20.00 Flat Rate: Major regional coastal hubs (Newcastle, Wollongong, Geelong, Townsville, Byron Bay, etc.).
$30.00 Flat Rate: Country, inland tracks, and the Cairns Regional Hub.
$45.00 Flat Rate: Adelaide and Perth Metros.
Custom Quote: Deep outback and remote areas (please email hello@barerollz.com before ordering).
Shipping Discounts & Subscriptions:
One-Time Purchases: Buy 2+ boxes and get an automatic $10.00 off your order total at checkout (making metro shipping completely free!).
Subscription Purchases: Get 15% off your boxes on every recurring order, with your local flat-rate shipping fee cleanly added to your automated schedule.
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Pick how often you want a 24-pack delivered — monthly, every 2 months, or every 3 months — and we'll send it automatically. You save 15% on every order ($40.80 per pack instead of $48), and your card is only charged the day before each pack ships. We'll send you a reminder email 3 days before, so there are no surprises.
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Yes, anytime. Log into your account to skip a delivery, change the frequency, or cancel completely. No phone calls, no exit surveys, no hoops.
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If you're not happy with your order, email us at hello@barerollz.com within 30 days and we'll make it right — either a replacement or a full refund. For hygiene reasons we can't accept returns of opened packs, but we'll still sort you out. If your order arrives damaged, send us a photo and we'll ship a free replacement the same day.